The Bullwhip effect

The bullwhip effect describes coordination and communication problems in multi-stage supply chains - mostly in so-called fragmented supply chains. It can be localised thanks to fluctuations in production planning and logistics planning (price…

Point of sale / stationary trade – definition

Point of sale / stationary trade - a definition: The point of sale (PoS) is the place where the goods are offered, where the customer and the goods are brought together commercially and thus the sale or purchase or exchange can take place. The PoS…

Production, dispatch and intralogistics: the rush order

A rush order is an order - in production, shipping or in intralogistics - which for various reasons has to be fulfilled faster or at shorter notice than its usual throughput time (see also order throughput time). Urgent orders can be placed by the…

Advantages and disadvantages: centralized and decentralized warehouse

In distribution logistics, the determination of warehouse locations represents a strategic decision. A basic distinction is made between centralized and decentralized locations, which can have different effects on logistics costs (see also…

Out-of-Stock – the gap in the shelf

Out-of-stock typically refers to a shelf space in the stationary retail trade which no longer contains the intended article. The delimitation to the concept of shortage is that out-of-stocks (OOS) is exclusively the direct relationship between the…

Point of sale systems, warehouse management and branch logistics

A cash register system, also known as a POS system, is software that documents a specific financial transaction of an inventory or a good. In general, the POS system describes the entirety of all clients (hardware) and associated software used that…

Effects of shipping options on loyalty to the online store

Buying on the Internet offers almost endless possibilities and shipping options. Whether books, clothes, food - regardless of the time of day, one can buy almost any imaginable product in countless stores. The providers are also becoming more and…

The (hanging) bag sorter

The Pouch sorter / Bag sorter belongs to the category of logistic sorting and distribution systems. A (hanging) bag sorter system makes it possible to transport hanging and flat packed goods fully automatically on the same line - even classic…

Last-mile logistics in e-commerce – challenges and solutions

Online commerce has shown considerable growth in the past decades. The B2C sector in particular recorded massive growth rates, leaving the B2B sector far behind. According to the statistics portal Statista, the turnover in e-commerce (B2C) has…

Vertical integration in the retail sector

Vertical integration stands for retail companies that exert influence over various stages of the supply chain. The close cooperation between industry and retail is the main focus. Brands, for example, often present themselves via so-called…

No-Line Commerce

No-line commerce represents the highest level of development in e-commerce at present. All available online and offline sales channels are networked with each other in terms of information technology and form an integrated environment along with the…

Definition – Omni-Channel

Omni-Channel focuses on the further development of multi and cross-channel distribution paths in online retailing: all sales channels can be used simultaneously. To apply the Latin term Omni (everything, whole, everyone) in a "commercial" setting,…

Definition – Cross-Channel

Cross-Channel enables a cross-distribution channel purchasing process in which customers combine different sales channels as part of their information and purchasing process. The customer orders his inventory in the online shop, for example, and…

Definition – Multi-Channel

Multi-Channel describes the possibility to offer commerce (B2B and B2C) on several distribution channels simultaneously. The channels made available by the respective provider work alongside each other, but not with each other: the purchasing…

Reverse logistics

While logistics represents the production route to the customer, reverse logistics, also known as return logistics, completes this semi-circle with the most efficient planning, control and disposal of materials to create an economic cycle. It is…

E-Commerce: the online marketplace

E-commerce, or electronic commerce, is the term for electronic commerce on the Internet. The business processes between companies as well as the commercial business relations between companies and consumers are mapped. E-commerce is a sub-sector of…

Cut-off time in intralogistics

In intralogistics, the cut-off time describes the time at which an order must leave the warehouse and be transferred to the carrier so that it can still be delivered within a predefined period of time. On the other hand, a retailer understands…

Returns processing

Returns handling describes several processes in the return of goodsordered - mostly - online. They are processed and handled by the distribution centeraccording to the client's specifications. Looking at returns processing as a whole, the process…

Distance selling contract

A distance contract is a contract concluded between an entrepreneur and a consumer by means of distance communication. The means of distance communication include letters, catalogs, telephone calls, faxes, e-mails as well as radio and other media…

Definition of Same Day Delivery

Same Day Delivery means that inventory is delivered on the same day it was ordered. Ordered today, delivered tomorrow is already a standard with some e-commerce distributors. The next step is same day delivery. Intralogistics requirements for…

Definition – Webshop

A web store (also online store, e-shop) can be described as a sales and communication-oriented website. The web store represents a virtual meeting place where manufacturer and customer have the possibility to get in contact with each other and…

Integration of stationary trade into the value chain of e-commerce

In recent years, the integration of stationary trade into the value chain of e-commerce has become increasingly important. On the one hand, retailers fear the increase in cannibalization of offline business due to the shift in sales to e-commerce. A…

The Bullwhip effect

The bullwhip effect describes coordination and communication problems in multi-stage supply chains…

Point of sale / stationary trade – definition

Point of sale / stationary trade - a definition: The point of sale (PoS) is the place where the…

Production, dispatch and intralogistics: the rush order

A rush order is an order - in production, shipping or in intralogistics - which for various reasons…

Advantages and disadvantages: centralized and decentralized warehouse

In distribution logistics, the determination of warehouse locations represents a strategic…

Out-of-Stock – the gap in the shelf

Out-of-stock typically refers to a shelf space in the stationary retail trade which no longer…

Point of sale systems, warehouse management and branch logistics

A cash register system, also known as a POS system, is software that documents a specific financial…

Effects of shipping options on loyalty to the online store

Buying on the Internet offers almost endless possibilities and shipping options. Whether books,…

The (hanging) bag sorter

The Pouch sorter / Bag sorter belongs to the category of logistic sorting and distribution systems.…

Last-mile logistics in e-commerce – challenges and solutions

Online commerce has shown considerable growth in the past decades. The B2C sector in particular…

Vertical integration in the retail sector

Vertical integration stands for retail companies that exert influence over various stages of the…

No-Line Commerce

No-line commerce represents the highest level of development in e-commerce at present. All…

Definition – Omni-Channel

Omni-Channel focuses on the further development of multi and cross-channel distribution paths in…

Definition – Cross-Channel

Cross-Channel enables a cross-distribution channel purchasing process in which customers combine…

Definition – Multi-Channel

Multi-Channel describes the possibility to offer commerce (B2B and B2C) on several distribution…

Reverse logistics

While logistics represents the production route to the customer, reverse logistics, also known as…

E-Commerce: the online marketplace

E-commerce, or electronic commerce, is the term for electronic commerce on the Internet. The…

Cut-off time in intralogistics

In intralogistics, the cut-off time describes the time at which an order must leave the warehouse…

Returns processing

Returns handling describes several processes in the return of goodsordered - mostly - online. They…

Distance selling contract

A distance contract is a contract concluded between an entrepreneur and a consumer by means of…

Definition of Same Day Delivery

Same Day Delivery means that inventory is delivered on the same day it was ordered. Ordered today,…

Definition – Webshop

A web store (also online store, e-shop) can be described as a sales and communication-oriented…

Integration of stationary trade into the value chain of e-commerce

In recent years, the integration of stationary trade into the value chain of e-commerce has become…