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E-Commerce

  • Production, dispatch and intralogistics: the rush order

    A rush order is an order – in production, shipping or in intralogistics – which for various reasons has to be fulfilled faster or at shorter notice than its usual...

  • The Bullwhip effect

    The bullwhip effect describes coordination and communication problems in multi-stage supply chains – mostly in so-called fragmented supply chains. It can be localised thanks to fluctuations in production planning and...

  • Advantages and disadvantages: centralized and decentralized warehouse

    In distribution logistics, the determination of warehouse locations represents a strategic decision. A basic distinction is made between centralized and decentralized locations, which can have different effects on logistics costs...

  • Point of sale / stationary trade – definition

    Point of sale / stationary trade – a definition: The point of sale (PoS) is the place where the goods are offered, where the customer and the goods are brought...

  • Out-of-Stock – the gap in the shelf

    Out-of-stock typically refers to a shelf space in the stationary retail trade which no longer contains the intended article. The delimitation to the concept of shortage is that out-of-stocks (OOS)...

  • Point of sale systems, warehouse management and branch logistics

    A cash register system, also known as a POS system, is software that documents a specific financial transaction of an inventory or a good. In general, the POS system describes...

  • Effects of shipping options on loyalty to the online store

    Buying on the Internet offers almost endless possibilities and shipping options. Whether books, clothes, food – regardless of the time of day, one can buy almost any imaginable product in...

  • The (hanging) bag sorter

    The Pouch sorter / Bag sorter belongs to the category of logistic sorting and distribution systems. A (hanging) bag sorter system makes it possible to transport hanging and flat packed...

  • Last-mile logistics in e-commerce – challenges and solutions

    Online commerce has shown considerable growth in the past decades. The B2C sector in particular recorded massive growth rates, leaving the B2B sector far behind. According to the statistics portal...

  • Vertical integration in the retail sector

    Vertical integration stands for retail companies that exert influence over various stages of the supply chain. The close cooperation between industry and retail is the main focus. Brands, for example,...

  • No-Line Commerce

    No-line commerce represents the highest level of development in e-commerce at present. All available online and offline sales channels are networked with each other in terms of information technology and...

  • Definition – Omni-Channel

    Omni-Channel focuses on the further development of multi and cross-channel distribution paths in online retailing: all sales channels can be used simultaneously. To apply the Latin term Omni (everything, whole,...

  • Definition – Cross-Channel

    Cross-Channel enables a cross-distribution channel purchasing process in which customers combine different sales channels as part of their information and purchasing process. The customer orders his inventory in the online...

  • Definition – Multi-Channel

    Multi-Channel describes the possibility to offer commerce (B2B and B2C) on several distribution channels simultaneously. The channels made available by the respective provider work alongside each other, but not with...

  • Reverse logistics

    While logistics represents the production route to the customer, reverse logistics, also known as return logistics, completes this semi-circle with the most efficient planning, control and disposal of materials to...

  • E-Commerce: the online marketplace

    E-commerce, or electronic commerce, is the term for electronic commerce on the Internet. The business processes between companies as well as the commercial business relations between companies and consumers are...

  • Returns processing

    Returns handling describes several processes in the return of goodsordered – mostly – online. They are processed and handled by the distribution centeraccording to the client’s specifications. Looking at returns...

  • Distance selling contract

    A distance contract is a contract concluded between an entrepreneur and a consumer by means of distance communication. The means of distance communication include letters, catalogs, telephone calls, faxes, e-mails...

  • Definition – Webshop

    A web store (also online store, e-shop) can be described as a sales and communication-oriented website. The web store represents a virtual meeting place where manufacturer and customer have the...

  • Integration of stationary trade into the value chain of e-commerce

    In recent years, the integration of stationary trade into the value chain of e-commerce has become increasingly important. On the one hand, retailers fear the increase in cannibalization of offline...